Frequently Asked Questions
Everything you need to know about shopping at Flying Tiger Copenhagen
What are your shipping costs and delivery times?
Shipping costs vary by destination and order size. Standard delivery typically takes 3-5 business days, and you will receive a tracking link as soon as your order leaves our warehouse.
Can I return products bought online in a physical store?
Currently, items purchased through our online store must be returned via our online return portal. Most items can be returned within 14 days of receipt, provided they are in their original packaging.
Which payment methods do you accept?
We accept major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a seamless checkout experience.
How do you ensure the quality and safety of your products?
All Flying Tiger Copenhagen products undergo rigorous testing to meet international safety standards. We are committed to ethical sourcing and ensuring our products are safe for you and your family.
Can I modify or cancel my order after it has been placed?
Because we process orders quickly to ensure fast delivery, we are unable to change or cancel an order once it has been confirmed. You can, however, return the items once they arrive.
Are your products eco-friendly?
We are continuously working to increase the sustainability of our range. This includes reducing plastic, using FSC-certified wood and paper, and sourcing more renewable materials across our entire collection.